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Category
General
Buy
Buy Before You Sell
Sell
Flyhomes Guarantee for Buyers
Buying your home
Need to back out?
What's the Flyhomes guarantee as a buyer?
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If you purchase a primary residence with Flyhomes and are unsatisfied for any reason within one year of closing on the home, we'll list it for sale and waive our listing agent commission. Note: you may still need to pay any buyer’s agent commission and any applicable taxes, fees, or costs on the sale.

Can I use the guarantee for buyers with Buy Before You Sell?
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Yes. If you’re working with a Flyhomes Agent to purchase a primary residence, you can use this guarantee.

Why do you offer a 1-year guarantee?
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Buying a house is one of the largest purchases you’ll ever make. With so much on the line, we want to help ensure that the house you decide to buy feels like home.

How do I use the Flyhomes Guarantee for Buyers?
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First, confirm that you’re eligible:

  • You must have purchased your home with Flyhomes Brokerage and used it as your primary residence.

  • You must sign a listing agreement with Flyhomes Brokerage within 12 months of purchasing your home through Flyhomes, and the home must be ready for Flyhomes to list within 90 days of the date of signing the listing agreement.

If you meet the above requirements, email the below to [email protected].

  • The address of the home

  • The purchase closing date

  • A request to use the Flyhomes Guarantee for Buyers and to sign a listing agreement with Flyhomes Brokerage

  • The date you’ll have the home ready to list (must be within 90 days of the date the email notice is sent)

  • A statement that you purchased the home as your primary residence along with your move-in and move-out dates

A Flyhomes team member will respond within two business days to arrange for you to sign a listing agreement and schedule an onboarding meeting.

Please note, this guarantee ONLY applies to primary residences. It does not apply to investment properties, vacation homes, or any other real estate not being used as a primary residence.

What are the fees?
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There are no fees to use the guarantee. When using the guarantee, we will waive our listing agent commissions (typically 2.5-3% of the home sale price) for listing your home for sale. You’ll still need to pay the buyer’s agent commission (typically 2.5-3% of the home sale price), any applicable taxes and fees, and other normal listing costs such as photography, staging, cleaning, signage, and marketing collateral. You’ll also be responsible for any repairs or touch-ups your home may need.

What’s included in the guarantee?
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If—for any reason—you're unhappy with your home within one year of purchasing it, we'll list it and waive our listing agent commission.. What's included? A pre-listing home evaluation, detailed market pricing analysis, listing of your home online and hosting open houses. Not included are: the buyer’s agent commission (typically 2.5-3% of the home sale price), any applicable taxes and fees, and normal listing costs like photography, staging, cleaning, signage, and marketing collateral. You’ll also be responsible for any repairs or touch-ups your home may need.

As a seller, how do I use the Flyhomes Guarantee for Sellers?
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There’s no action needed on your part. Our client’s Flyhomes Agent will ensure that you get paid in the event that our client backs out after all contingencies have been met.

Can I use this with Buy Before You Sell?
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Yes. If you’re working with a Flyhomes Agent to sell a primary residence, you can use this guarantee.

How much will you pay for my home if I use the Flyhomes Guarantee for Buyers & Sellers?
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Our goal is to help maximize the proceeds from selling your home, which we base off of the current market value. Contact your Flyhomes agent to learn more.

How is the seller impacted by a Flyhomes Cash Offer?
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There’s no down side for the seller. The Flyhomes Cash Offer is backed by our Flyhomes guarantee, ensuring that they’ll get their proceeds even if the buyer backs out. As an agent, you’ll receive an addendum to the contract outlining the specifics.

What is a Flyhomes Cash Offer?*
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A Flyhomes Cash Offer helps your offer stand out from the crowd.* It is offered by our affiliate mortgage lender, Flyhomes Mortgage, and is a short-term loan, paid to the seller in as few as 10 days and helps you purchase your home quickly.* Once you have closed on your new home, the short-term loan is then refinanced into a long-term loan (this is your mortgage).*

How much does it cost to use a Flyhomes Cash Offer?
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There are no origination fees for using a Flyhomes Cash Offer (a short-term loan) offered by our affiliate, Flyhomes Mortgage.* For more information on estimated costs and credits for the Flyhomes Cash Offer program, view Flyhomes Mortgage’s pricing calculator*.

Do I have to work with Flyhomes Mortgage to use a Flyhomes Cash Offer?*
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Yes and no. The Flyhomes Cash Offer is a short-term loan offered by our affiliate, Flyhomes Mortgage*, that will help you close on your purchase quickly.

Once your purchase closes, you will refinance your short-term loan, with a different lender of your choosing.Learn more about Flyhomes Mortgage

If you decide to use Flyhomes Mortgage, you’ll save money when it comes to refinancing your short-term loan and won’t need to get approved for a second time.

What is closing?
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It’s the final step to securing your loan. This is where you’ll sign your closing documents (e.g., the Note for the loan, and your Mortgage or Deed of Trust) and pay any closing fees.

How does Flyhomes Mortgage close so quickly?*
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Our Flyhomes Cash Offers don’t require a full home appraisal, which significantly reduces the closing timeline. Flyhomes Mortgage also verifies you are pre-approved with an outside lender for your long-term mortgage prior to approving your use of the Flyhomes Cash Offer. This contributes significantly to an efficient closing process.

Do I still need an appraisal?
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Yes. Flyhomes Mortgage uses an abbreviated appraisal often called a desktop appraisal report for your short-term loan.* However, when refinancing into a long-term loan, you’ll likely need a full appraisal to be completed. Learn more about home appraisals.

With the Flyhomes Cash Offer, when do I own the home?* When do I get to move in?
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You take title and ownership of the home at the closing of your short-term loan, which can happen in as few as 10 days after you have a fully executed Purchase and Sale Agreement.* Once you’ve closed on your loan, you can move in!*

How much can I offer with a Flyhomes Cash Offer?*
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We can’t say at this point, but if you get underwritten by Flyhomes Mortgage for a Flyhomes Cash Offer, that will help you determine how much you can afford.*

How does a Flyhomes Cash Offer work?*
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Most people don't have the liquid funds to compete with a cash offer in a bidding war for a home.* That's why we created the Flyhomes Cash Offer, so you can make an offer quickly to buy your new home, using a short-term loan from Flyhomes Mortgage - making your offer more competitive.*

  • Close Quickly: Close in as few as 10 days.

  • Secure financing: Once you move in, you will refinance your short-term loan into a long-term loan.*

How do I qualify for the Flyhomes Cash Offer?*
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This will be determined during the pre-underwriting process. That’s where you’ll learn how much home you can afford and set a budget for your search.

It sounds too good to be true. What’s the catch?
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In most markets, sellers agree to pay a percentage of a home’s sale price to the buyer’s agent as commission for finding a buyer for their home. As the buyer’s agent, we take that commission and use it toward offering innovative solutions and all around team support throughout your home buying process.

Does Flyhomes charge a premium for using their services?
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No. We’re firm believers that homebuyers should be able to make a competitive offer without being charged a premium. View this pricing calculatorfrom our affiliate, Flyhomes Mortgage, to see the estimated cost for buying with a Flyhomes Cash Offer or using Buy Before You Sell.*

What homes can I buy using Flyhomes?
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Most single-family residences, townhomes, condominiums and investment properties located in our service areas: California, Washington, Texas, and Massachusetts. If you are outside of our service areas, feel free to reach out and we will do our best to connect you with an agent who can help you

Do I have to sign anything to start working with Flyhomes?
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Not as a buyer; however, as is industry standard, we’ll ask you to sign an exclusive agency agreement if you decide to list with us.

How will getting pre-underwritten affect my credit?
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Each hard inquiry, like a loan application, appears on your credit report for about two years. However, if multiple inquiries are done within a given window (usually 14 days) they may only count as one inquiry, minimizing the impact on your credit. Discover five common credit score myths.

Do Flyhomes Agents solely rely on commissions?
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No. Our real estate agents’ pay isn’t tied to the traditional real estate commission model, as they receive a base salary, benefits and bonuses. Flyhomes, as a brokerage, collects a standard buyers’ or sellers’ agent commission, which goes toward operating costs.

When should I start thinking about getting a lender?
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As soon as possible. Doing so lets you know your budget and getting pre-approved by a lender can let sellers know you can afford their home. Learn more about the benefits of getting pre-underwritten.

How is the Flyhomes homebuying process different than the traditional process?
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The traditional process requires you to find and coordinate efforts between a Real Estate Agent, Mortgage Loan Officer, title company and escrow provider. With Flyhomes, we pair you with a dedicated Flyhomes Agent, backed by a team of experts. Additionally, if you are interested, Flyhomes’ affiliates can assist with other aspects of your homebuying transaction. Flyhomes Mortgage can provide you with the Flyhomes Cash Offer short-term loan, all under one umbrella* In Washington and California, our affiliates Flyhomes Closing and Sailbridge Closing can also provide Title & Escrow services.** For more information about Flyhomes and its affiliates, and costs associated with their services, please read this. You are not obligated or required to use any Flyhomes affiliates as part of your homebuying transaction. The Flyhomes family of businesses offer a suite of innovative products that the traditional homebuying process simply cannot provide. Your Real Estate agent, loan officer and title & escrow company will work together to walk you through each step of the homebuying process in a seamless and understandable way.

How is Flyhomes different from an iBuyer?
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Unlike an iBuyer, we’re not in the business of buying homes to make a profit. We’re in the business of helping people buy and sell homes for the best price. To do that, we offer innovative products for buyers and sellers backed by our dedication to client service. While our Buy Before You Sell program does offer an “option price” for which you can sell Flyhomes your home, our goal is to help you maximize the sale price to a traditional buyer and not sell to Flyhomes.

When can I talk to a Flyhomes Agent?
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When first contacting us, you’ll speak with a team member whose sole responsibility is to pair you with a Flyhomes Agent who best meets your needs and is an expert in your local market.

Why do you offer a 1-year guarantee?
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Buying a house is one of the largest purchases you’ll ever make, and in today’s market you often have very little time to make it. With so much on the line, we want to help ensure that the house you decide to buy feels like home.

What are the fees?
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There are no fees. We do not charge any sales agent commission (typically 2.5-3% of the home sale price). You’ll still need to pay the buyer’s agent commission (typically 2.5-3% of the home sale price), any applicable taxes, and any repairs or touch-ups if needed.

What’s the Flyhomes guarantee as a buyer?
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If you purchase a primary residence with Flyhomes and are unsatisfied for any reason within one year of closing the home, we'll list it without charging a listing agent commission.

Can I use the guarantee for buyers with Buy Before You Sell?
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Yes. If you’re working with a Flyhomes Agent to purchase a primary residence, you can use this guarantee.

What’s included in the guarantee?
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If—for any reason—you're unhappy with your home within one year of purchasing it, we'll list it without charging a listing agent commission. What's included? Our all-inclusive listing services are designed to help your home sell fast and for top dollar. These services include a pre-listing home evaluation, detailed market pricing analysis, listing, hosting open houses, and extensive marketing of your home besides signage and print material.

What do I need to do to use this guarantee?
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First, confirm that you’re eligible:

  • You must have purchased your home with a Flyhomes Agent and used it as your primary residence.

  • You must sign a listing agreement with Flyhomes Brokerage within 12 months of purchasing your home. Additionally, the home must be ready for Flyhomes to list within 90 days of the date of signing the listing agreement.

If you meet the above requirements, email the following information below to [email protected].

  • The address of the home

  • The purchase closing date

  • A request to use the Flyhomes Guarantee for Buyers

  • The date you’ll have the home ready to list (must be within 90 days of the date the email notice is sent)

  • A statement that you purchased the home as your primary residence along with your move-in and move-out dates

A Flyhomes team member will respond within two business days to arrange for you to sign a listing agreement and schedule an onboarding meeting.

Please note, this guarantee ONLY applies to primary residences. It does not apply to investment properties, vacation homes, or any other real estate not being used as a primary residence.

As a buyer, what happens if I need to back out?
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If you make an offer that includes a Flyhomes Guaranteed Purchase Addendum and decide not to purchase the home after the seller has already accepted your offer and all contingencies have been met, we’ll purchase the home instead. And, if we’re able to sell the home for a profit, we’ll return as much of your earnest money as possible after we’ve recovered all of our costs from holding and selling the home. Our holding costs include all costs that Flyhomes incurs while owning the home, including things like paying for insurance or property taxes. Similarly, our costs for selling the home includes all costs that Flyhomes incurs while selling the home to a new buyer, including things like a buyer’s agent commission, taxes and fees related to the sale of the property, and listing costs. This applies to any property you make an offer on with Flyhomes—even if you’re not using it as a primary residence.

Why do you offer this guarantee?
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We want you to be as competitive as possible when you find the home you love. This guarantee can help you stand out from other offers, because the seller gets paid even if you back out. It’s a guaranteed closing for them and a highly competitive offer for you.

What are the fees?
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There is no fee you have to pay to include the Flyhomes Guaranteed Purchase Addendums to your offer. And, in the event that you back out, Flyhomes purchases the home and if we’re able to sell the home for a profit, we’ll return as much of your earnest money as possible after we’ve recovered all of our costs from holding and selling the home. Our holding costs include all costs that Flyhomes incurs while owning the home, including things like paying for insurance or property taxes. Similarly, our costs for selling the home includes all costs that Flyhomes incurs while selling the home to a new buyer, including things like a buyer’s agent commission, taxes and fees related to the sale of the property, and listing costs.

How do I qualify?
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In order to use this guarantee:

  1. Your offer must have included a fully executed Flyhomes Guaranteed Purchase Addendum.

  2. You need to have received a pre-underwritten approval letter from a qualified lender before you submitted your offer.

  3. Earnest money must have been deposited (a minimum of 3% of the purchase price in CA and 5% for other states).

  4. The home must be in appraisable and lendable condition.

How do I use this guarantee?
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Simply let your Flyhomes Agent know that you’d like to back out, and they’ll take care of the rest while walking you through the process.

What services are included when I sell my home?
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We take care of everything to get your home show worthy so you get top dollar when selling your home. Details on what is included vary by market, so check out

this page for more details.
How do you assess my home value?
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Our research team reviews everything from your home details to neighborhood trends to what’s happening in the current market.

Specifically, we compare your home with similar homes in the neighborhood, taking into account lot size, square footage, the number of bedrooms, etc. We then look at their price point when sold/pending along with the price point of homes in the market as a whole.

We do this because nearby homes are the best indicator of how much buyers might be willing to pay. And the market as a whole helps us determine demand.

Why should I list with Flyhomes?
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Our all-inclusive services help our listings consistently sell faster and for more than the industry standard. When you list with us, you’re given a dedicated licensed agent who’s an expert in your area. They coordinate with our preferred network, getting your home show worthy and in front of buyers fast so you can sell quickly.

How soon can you get my home ready to sell?
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We can get your home show-ready in as few as two weeks.

What costs are involved when I sell my home with Flyhomes?
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As the listing agent, we charge the current market’s rate (usually 2.5-3%) of your home’s final purchase amount for our all-inclusive services. As the seller, you also pay the buyer’s agent commission, which typically ranges between 2.5-3%, depending on the market. Additional fees include any local taxes and closing costs associated with your state’s legal requirements.

What homes can I sell with Flyhomes?
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Most single-family residences, townhomes, condominiums, and investment properties that are located in our service areas: California, Washington, Texas, and Massachusetts.

How does Buy Before You Sell work?
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Because you are participating in Buy Before Your Sell, Because you are participating in Buy Before Your Sell, your lender will pre-approve you without counting your current home’s debt against you. This allows you to increase your budget upfront without having to sell your home first. Flyhomes Mortgage will give you a short-term loan to buy your new home.* Once your old home sells, you will refinance your short-term loan into a long-term loan and apply the proceeds from the sale of your home toward your down payment.

What if my home doesn’t sell?
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We list your current house after you’ve moved into your new home. The goal is to sell your house for top dollar as soon as possible. On the off chance your home doesn’t sell after 120 days, you’ll have the option to let us buy it from you or keep it on the market until it sells.

What are the fees associated with Buy Before You Sell?
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There are no fees specific to using the Buy Before You Sell program. However, you should expect to pay the usual fees associated with buying and selling a home. For buyers, these include buyer closing costs, which include costs related to the loan used to purchase the property. For sellers, the fees include the broker commission, a transfer or excise tax (if applicable), and any seller closing costs.

Since you buy your new home before you have sold your old home, you will have ownership and associated costs on both homes for a period of time. Those costs will vary depending on the price and condition of the home, interest rates and other factors.

How do I qualify for Buy Before You Sell?
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After you connect with your Flyhomes Agent, we’ll collect some additional information on your existing home (e.g. homeowner questionnaire, recent photos, inspection). Our team will determine your home’s eligibility and complete an estimate for your home value within two business days. In the meantime, you’ll need to fill out a loan application with our affiliate, Flyhomes Mortgage in order to use the Flyhomes Cash Offer short-term loan to purchase the new home.*

Can I use this with Buy Before You Sell?
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Yes. If you’re working with a Flyhomes Agent to sell a primary residence, you can use this guarantee.

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*Mortgage loans are offered by Flyhomes Mortgage, LLC, NMLS ID #173327, an affiliate of Flyhomes, Inc., with its main office located at 500 Union Street, Suite 325, Seattle, WA 98101. For more information on our licensing, please visit www.nmlsconsumeraccess.org. This is not a commitment to lend.
**Flyhomes Closing, LLC does business in WA and is an affiliate of Flyhomes, Inc. WA License # 604 347 494. Sailbridge Closing, a non-independent broker escrow, is a DBA of Flyhomes, Inc. and does business in California. CA DRE #02012110.

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